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CELPIP Writing Task 1: 5 High-Value Email Templates

Quick answer: The safest way to score well in CELPIP Writing Task 1 is to use a fixed email structure, match tone to the recipient, and fully answer every bullet point within 150-200 words. The templates below help you do this consistently under test pressure.

Task 1 Quick Framework

  • Use 150 to 200 words, with clear subject line, greeting, body, and sign-off.
  • Address every bullet point from the prompt directly and clearly.
  • Use one paragraph for context and one or two paragraphs for key details.
  • Finish with a clear request, next step, or closing expectation.

1. Complaint Letter

  • Opening: state complaint purpose and event background.
  • Problem details: describe 2 to 3 key issues and their impact.
  • Resolution: request compensation or practical correction.
  • Closing: ask for a prompt reply.

Subject: Concern Regarding [Product/Service/Stay]

Dear [Recipient Name],

I recently [stayed at your hotel / purchased your product / used your service], and was quite disappointed with my experience due to several issues.

Upon arrival, [initial issue: delayed check-in / late delivery / missing item]. After [action], it became evident that [major problem: defects / poor condition / unresolved service issue]. Attempts to resolve the matter through [contact channel] were met with [unhelpful response], which further increased the frustration.

I would appreciate it if you could [offer a refund / replace the item / arrange immediate repair / improve service handling]. I hope you will address this matter promptly.

I look forward to your prompt response on this matter.

Best regards,

[Your Name]

2. Request for Information

  • Opening: express interest in the product or service.
  • Questions: ask about price, conditions, features, and requirements.
  • Availability: request a viewing, consultation, or trial.
  • Closing: express expectation of a response.

Subject: Request for Information About [Product/Service]

Dear [Recipient Name],

I recently came across your [listing/advertisement/website] about [item or service], and I am very interested in learning more.

Could you please share details about its key features and current condition? Specifically, information regarding [maintenance history / included features / contract terms] would help me determine whether it meets my needs. Additionally, details about [fees / timelines / eligibility requirements] would allow me to assess my budget and plan accordingly.

If possible, I would appreciate the opportunity to [view / test / discuss] this option at a time that is convenient for you. Please let me know your availability.

Looking forward to your response.

Best regards,

[Your Name]

3. Application Letter

  • Opening: state your application intention and source of information.
  • Experience and skills: match your background to the role or project.
  • Soft skills and achievement: show teamwork, leadership, or impact.
  • Closing: request an interview opportunity.

Subject: Application for [Position Name]

Dear [Recipient Name],

I am writing to express my interest in the [position/project] as advertised on [source]. With my background in [relevant field], I believe I would be a strong candidate for this opportunity.

My experience in [area] has equipped me with [core skills], allowing me to [practical contribution]. Additionally, my expertise in [specific skill] has enabled me to manage deadlines, solve problems efficiently, and collaborate across teams.

Beyond technical ability, I take pride in my [soft skill: leadership, adaptability, communication]. In previous roles, I successfully [achievement], which demonstrates my ability to deliver meaningful results.

I would welcome the opportunity to discuss how my skills align with your needs. Please let me know a convenient time for an interview.

Best regards,

[Your Name]

4. Suggestion Letter

  • Opening: state suggestion purpose and why the service matters.
  • Problems: identify 2 key issues and their effects.
  • Solutions: suggest practical improvements and expected outcomes.
  • Closing: invite feedback and future action.

Subject: Suggestions to Improve [Facility/Service]

Dear [Recipient Name],

I recently had the opportunity to use [facility/service], and I truly appreciate the effort put into maintaining it. It plays an important role for [affected group], but there are areas that could be improved.

One key issue is [problem 1], which has led to [negative effect]. Addressing this through [solution 1] would improve [usability/efficiency/service quality]. Another concern is [problem 2], which affects [group] in terms of [impact]. Implementing [solution 2] would likely create a more positive user experience.

To enhance overall quality, I recommend [summary recommendation], which would bring meaningful benefits to [users/community]. I sincerely hope these suggestions will be considered.

Thank you for your time and attention. I look forward to seeing positive changes.

Best regards,

[Your Name]

5. Thank You Letter

  • Opening: express gratitude and mention event background.
  • Specific help: state what the person did for you.
  • Impact: explain the positive result.
  • Closing: express appreciation and future connection.

Subject: Thank You for Your Support

Dear [Recipient Name],

I hope this email finds you well. I am writing to sincerely express my gratitude for [specific support or event].

Your support in [specific action] truly made a difference. Because of your help, [positive outcome: smoother process / better results / increased confidence]. I greatly appreciate the time and effort you invested to ensure everything went well.

Your professionalism and kindness did not go unnoticed. I will certainly [recommended action: recommend your service / stay in touch / collaborate again].

Once again, thank you for your exceptional support.

Best regards,

[Your Name]

Final Submission Checklist

  • Word count is between 150 and 200.
  • Every prompt bullet point has been addressed.
  • Tone matches the recipient (formal, semi-formal, or informal).
  • Email format is complete: subject, greeting, body paragraphs, sign-off.
  • Grammar and punctuation are checked before submission.

FAQs

How many words should I write for CELPIP Writing Task 1?

You should stay within 150 to 200 words and ensure all prompt bullets are clearly addressed.

Can I use the same template for every Task 1 prompt?

You can use the same structure, but you should adapt tone and content for complaint, request, application, suggestion, or thank-you contexts.

What is the most common reason for losing points in Task 1?

Missing prompt requirements, weak tone control, and vague supporting details are common score reducers.

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